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Return Policy

Shipping

We are proud to offer FREE shipping on all of our products, with a delivery date that is within 14 business days of placing your order. We also ship internationally to bring the best of Ayu - Jewelry Made to every corner of the world.

Returns

Returns and exchanges are accepted, regardless of the reason, within 14 days of receiving the product.

We offer a full money-back return (excluding shipping charges). Return shipping charges are at the expense of the customer. You can return the product and receive your full money-back excluding shipping charges or 10% of the purchase, whichever amount is higher.

Any shipping charges related to delivery to the customer (even on exchanges) is at the expense of Ayu - Jewelry Made.

If there is a mistake with your order on the part of Ayu - Jewelry Made (for example, you receive a different color, size, etc. than what you ordered), we will carry the shipping and replacement costs.

Need more information?

If you have any questions or concerns about your order, shipping or a return, please  contact us and we look forward to getting back to you.

 

Happy Shopping!

Ayu - Jewelry Made